Fibre Optic Installation

Where Work Happens

The majority of construction occurs within the public boulevard/utility right-of-way (typically within ~2 metres of the property line) under approved permits. These corridors allow utilities to access and maintain buried services.

Installing the Fibre Line to Your Home/Business

Extending the fibre from the street to the side of your building requires your permission. Fibre Connect will review the least-intrusive route (often similar to your existing copper path) and install a small exterior termination box. Two common methods are:

• Underground: Conduit from a box in the right-of-way to your building.
• Aerial: Fibre along the pole line in the right-of-way to your building.

Cost: There is no cost to have the fibre line installed to your premises during this project’s active construction window.

Installations and any private-property restoration are between the property owner and Fibre Connect. Expect door-to-door outreach from a Fibre Connect representative to obtain signed approval from the property owner.

Next Steps & Notices

1. Neighbourhood prep: Utility locates and survey/marking.
2. Property connection (optional): Representatives go door-to-door to obtain owner consent for the drop to your building.
3. Construction: Crews install conduit/fibre in rights-of-way.
4. Restoration: Surfaces and lawns restored; lawn seeding typically after area completion/seasonally.
5. Service sign-up: Once connected, you may opt to purchase services from telecom providers leasing the network (TELUS). 

Frequently Asked Questions

Contacts